...this one always wants tomake me cry...
Me: "blah blah blah Tecas Driver's Licence numer is one-zero-three-blah blah blah is everything correct?"
Customer: "No, my license is one-oh-three-blah blah blah."
Me: "Right, one-zero-three..."
Customer: "No, that's one-OH-three..."
Me: (mental sighing and tears) "Right, that's what I have."
Customer: "Oh, I thought you were saying something else."
We're not talking slang or preference here, we're talking honestly not realizing that "oh" is the letter and "zero" is the number...
Me: "blah blah blah Tecas Driver's Licence numer is one-zero-three-blah blah blah is everything correct?"
Customer: "No, my license is one-oh-three-blah blah blah."
Me: "Right, one-zero-three..."
Customer: "No, that's one-OH-three..."
Me: (mental sighing and tears) "Right, that's what I have."
Customer: "Oh, I thought you were saying something else."
We're not talking slang or preference here, we're talking honestly not realizing that "oh" is the letter and "zero" is the number...