for the record...

[meganbmoore]

  I will most likely never order from bookcloseouts.com again.

Make order.  One book is out of stock.  They adjust the price on the website 2 days after shipping to show the correct price.  STILL GET CHARGED FOR BOOK. 

Send e-mail explaining that the amount was not changed before I was charged.  Get this response:

I have viewed the shipping invoice, which is updated at the time of shipping
and the adjusted amount was charged.
You may verify this on the emial confirmation of shipping or view past
history on your account.

Please advise if you have any other concerns. 

Ok.  Fine. 

Forward the final invoice they sent me, which showed that the book was not being sent, but did not have the price adjusted, pointed out that the price there was not the same as what was shown on the website, and repeated that the higher price was what I was charged.

Get this response:

Thank you, the order is processed at the time of shipping to allow the
adjustment for any unavailable  titles.
The amount processed is 63.67 approx for titles
                        11.00 approx for shipping

                        74.67

If you have any other questions please advise. 

Well, yes, clearly, AS I HAVE ALREADY SAID TWICE, that is what I SHOULD have been charged, but it is not what I WAS charged.  Did they even bother READING the e-mail?  Noticing that the total at the bottom DID NOT ADD UP as they even SHOWED that the item wasn't in stock, and checking to see if the amount is correct is as simple as adding up the column of prices in the invoice, and seeing that they don't match.

No, I am definitely NOT PLEASED.